Category: blogs
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CRM: Why getting it right the first-time matters
Customer Relationship Management (CRM) include strategies and technologies that companies use to manage interactions with their present and potential customers. The goal of CRM is to improve business relationships, assist in customer retention, and drive sales growth. A unified and centralized CRM adoption across the organization enhances: Contact Management: Centralizing customer information, allowing businesses to…
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AI Washing: Business risks in navigating through the hype
This is very promising. We are now in the age of AI. What can AI do for my business today. What might AI do to my business tomorrow. We need to act. We need to act first. We need to act fast. We need to adopt and adapt. We need to ASAP identify vendors who…